Curious if you can use your eliteclub app on multiple devices?
Yes! You can install it on up to two devices.

Interested in referral incentives and how to inquire if you refer 10+ members?
For 10+ member referrals, email us at [email protected] or chat on eliteclub LiveChat!

Wondering about free membership trials or browsing options?
No free trials at the moment, but download our app for free to explore hotel and outlet partners!

Need to cancel your membership and are curious about the timeframe and refunds?
Cancellations are honored up to 5 working days from issue date, but no refunds if used. Email or chat with us for help!

Want to gift eliteclub? Wondering how to arrange it and who to talk to?
Absolutely, it’s the perfect gift! Email us at [email protected] or chat with us on the eliteclub App LiveChat for arrangements!

Can you book multiple vouchers and use discounts together?
One voucher per visit, max two at the same outlet. Many partners allow combining discounts and vouchers!

Can you use two complimentary night vouchers at once?
Only one voucher can be redeemed at a time per hotel. Explore other properties too!

How often can you use your discount benefits?
Limitless! Use discount benefits as much as you want within your membership validity.

How many times can I use my pool vouchers in the same hotel?
You can refer to the number of pool vouchers when you open the hotel profile and select vouchers tab. Many hotels and resorts are providing 2 vouchers however only one voucher can be booked for the day.

You can open the app and choose the vouchers you need. Find the voucher you want to redeem and complete the details before submitting it. All vouchers must be booked at least 1 day in advance, except for vouchers marked “Instant” which do not require booking.